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Velzura Privacy Policy
Last updated: December 10, 2024
This Privacy Policy outlines how Velzura ("we," "us," "our") collects, uses, and discloses personal information when you visit or make a purchase from www.velzura.com (the "Site") or interact with our services (collectively, the "Services"). This Privacy Policy applies whether you're a customer, visitor, or another user interacting with our Services.
Why This Policy Matters
Transparency about how we handle your information is key to earning your trust. If you do not agree with the terms, we encourage you to discontinue use of our Services.
Updates to This Privacy Policy
We may periodically update this policy to reflect changes in our practices, compliance needs, or operational improvements. The "Last updated" date at the top reflects the latest revision.
Information We Collect and Use
We collect personal information in the following ways:
Direct Information You Provide
- Contact Details: Name, address, phone number, email.
- Order Information: Billing and shipping addresses, payment confirmation details.
- Account Details: Username, password, or account preferences.
- Shopping Behavior: Products viewed, added to cart, or wishlist.
Automated Data Collection via Cookies
We use cookies and similar tools to collect usage data for improving your shopping experience, tailoring marketing efforts, and analyzing traffic. Examples include:
- Device and browser information (e.g., type, operating system).
- IP address and location data.
- Interaction logs (e.g., clicks, navigation).
Information Sharing
As a dropshipping business, we collaborate with trusted third parties to fulfill orders and enhance your experience. We ensure our partners adhere to strict confidentiality and data protection measures.
We may share your data with:
- Service Providers: Payment processors, shipping partners, IT vendors, and analytics providers.
- Marketing Platforms: To deliver personalized ads.
- Dropshipping Suppliers: Limited details (e.g., delivery address) to facilitate direct shipping.
- Lawful Authorities: As required by law.
How We Use Your Information
We use your information for:
- Order Fulfillment: Ensuring your items are sourced, processed, and delivered smoothly.
- Customer Support: Responding to your inquiries.
- Marketing: Offering promotions, email updates, and advertisements tailored to your preferences.
- Site Optimization: Improving website usability and the shopping experience.
- Fraud Prevention: Safeguarding against unauthorized or malicious activities.
Cookies and Tracking Technologies
We use cookies to:
- Keep your cart items intact between visits.
- Personalize product recommendations.
- Analyze site performance and trends.
You can disable cookies in your browser settings, but doing so may limit certain features. For more, see our Cookie Policy.
Your Rights
You have the right to:
- Access: Request a copy of your data.
- Correct: Update inaccurate information.
- Delete: Ask for data deletion where permitted.
- Opt-out: Disable marketing communications or data "sharing" for targeted ads.
To exercise these rights, email studiovelzura@gmail.com.
International Users
If you’re outside the EU or the U.S., your data may be transferred internationally to fulfill orders or optimize site performance. We rely on GDPR-compliant mechanisms for such transfers.
Security Measures
While no system is entirely secure, we implement encryption and other safeguards to protect your data. Ensure you maintain strong passwords for your accounts.
Third-Party Links
We may link to external platforms (e.g., social media, payment portals). Review their privacy policies as we aren’t responsible for their content or practices.
Children's Data
We do not knowingly collect information from children under 16. Parents or guardians may contact us if data has been collected without consent.
Contact Us
For questions or concerns, reach us at:
Velzura
Hoefbladweg 5, Sint-Pieters-Leeuw, Vlaams Brabant, 1600, Belgium
Email: studiovelzura@gmail.com